A company’s service is only as good as customers say it is. We’re proud of the things our customers say about us. Here are some great examples.
We just wanted to say that we absolutely love our wood floor and tile! Don did an amazing job. We will send over some pictures once we have everything cleaned up. Thanks so much for your help with this!
-Brady & Ashley M., Stevens Point, Wisconsin
I wanted to say how much I appreciate Ken working with me on the issues with the Shaw carpet I had. Your installers were absolutely fantastic and an absolute pleasure to work with. The job they did on the patch piece in the basement is literally invisible. There is no way you can even see there is a patch in that location, and that is saying a lot considering how picky my wife is. Once again, thank you for working with us on this and I will definitely be more than happy to tell everyone I know who wants to purchase flooring to buy from Carpets Plus!
-Jason M., Sun Prairie, Wisconsin
Today my carpet was installed, beautiful carpet and very professional installers. Thank you!
-Kathleen L., Madison, Wisconsin
Excellent job by the installation crew!! We love the "New Look".
-St Mary's Credit Union, Madison, Wisconsin
Thank you for all you have done to help make our home beautiful! We greatly appreciated your ability of coordinating (flooring) selections to make everything flow together perfectly! Thanks again.
-Mark and Shannon Coombs and Family, Janesville, Wisconsin
To all the guys at Color Tile - You're the best! Did another excellent job!! So professional! And I'm fussy! PS. I want one of those color tile t-shirts you had on.
-Richard and Terry Lyn Klein, Elkhorn, Wisconsin
Thank you for your service. Marilyn will be in to look for area rugs next!
-John Houghton, Stevens Point, Wisconsin
We appreciate all you have done so far to keep this project moving forward. I look forward to continuing our relationship into the future.
-Nic Schilling, Madison, Wisconsin
A few months ago Mike paid a visit to our home due to some staining of our flooring caused by previous installation from CarpetsPlus almost 6 years ago. Mike was quick to assure us that the problem would be resolved at no cost to us. A few weeks later his call came in to set up the install date. The two guys arrived on time and worked diligently to tear up and replace our floor with the audience of two of our children. A few days later a follow up call came in from Mike (and we forgot to call back - sorry!). We just wanted to tell you how much we truly appreciated working with your company. The process was smooth; the men were forthcoming and kind. To top it off, we have four young children, and each of the guys involved in this process took a moment to answer their questions as well as ours and pay them a moment of attention. We definitely will be happy to pass along your name when anyone is looking for referral and for our future needs. Thanks so much for your excellent customer service and installation!
-Trevor and Tanya Kravick, Deerfield, Wisconsin
Isthmus Publishing had a rather difficult two-floor carpet installation project. The installers showed up on time and had a professional, yet fun demeanor and they were extremely efficient in their work. I was surprised by the lack of dust created by pulling the existing carpet; they really knew how to minimize a mess. In addition, they coordinated their work to accommodate the movers, who removed and then re-installed desk units as existing carpet was pulled and new carpet installed. They worked diligently and with such speed that they eliminated days of work. I can't say enough about the professional attention we received. I will highly recommend CarpetsPlus of Wisconsin to my colleagues and friends.
-Kathy Bailey, Madison, Wisconsin
If we’ve had the pleasure of serving you, we’d love to hear what you have to say. Please share your evaluation using the form below.
Thank you for sharing your opinion and ideas. Listening to customers is the best way we’ve found to improve our service. Please, feel free to stop by and share your thoughts in person as well.